Privacy Policy

1. Introduction

Welcome to Ryzenlink Technologies ("we," "our," or "us"). At Ryzenlink Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and company name when you submit forms or contact us.

b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, the pages you visit, and the time and date of your visit.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and requests
• Providing services you requested
• Improving our website and services
• Sending you relevant updates and marketing communications

4. Cookies and Other Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. You have the option to accept or refuse cookies when you visit our website.

5. How We Share Your Information

We may share your personal information with third-party service providers who help us operate our website and deliver services. We do not sell or trade your personal information to third parties.

6. Data Security

We take data security seriously and implement appropriate measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure.

7. Your Choices

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about your information, please contact us at info@ryzenlink.com.

8. SMS/Text Message Communications

By providing your phone number and opting in through our website or platform, you agree to receive SMS text messages from Ryzenlink Technologies related to the services you have requested, including appointment confirmations, technician assignment updates, and job completion notices.

• Message frequency varies based on your account activity, typically 1-5 messages per service request.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us at info@ryzenlink.com or +1 (302) 517-1417.
• We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, regardless of any other data sharing described in this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy, please contact us at info@ryzenlink.com or +1 (302) 517-1417.